Making a housing support referral

Before you complete the Housing Services referral form please read the service descriptions below as you will need to highlight what service you require.

Housing and Independent Living Outreach Service

Practical and emotional support to people aged 16 plus who have support needs which could include housing issues, financial needs, substance misuse, domestic abuse, physical and emotional health, increasing support networks, addressing wider family/children's needs and also assistance to access courses and employment. For further information you can contact the team on 0191 433 4629.

If you are excluded from the housing register - Single Gateway Scheme

Working with support providers to re-house and support vulnerable people in the community who might otherwise be excluded from social housing, for example ex offenders. This service works very closely with Gateshead Council to ensure a coordinated approach to support and housing. For further information you can contact the team on 0191 433 2643.

Armed Forces Outreach Service

Advice, support, guidance and signposting provided on any issue faced by the Armed Forces Community. This includes veterans, those due to leave the forces, serving reservists and family members of these groups. The service exists to assist the Armed Forces Community with issues arising within the civilian community such as housing, finance, education and employment. For further information you can contact the team on 0191 433 2612.

The Housing Options team

Housing advice including assessing homelessness in order to establish priority need for housing and discuss options that could prevent homelessness. For further information you can contact the team on 0191 433 3174.

The Debt Advice team

Support and assistance with debt issues by assessing income and expenditure and contacting creditors where necessary to set up achievable repayment agreements. For further information you can contact the team on 0191 433 3174.