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Services for Schools Privacy Notice

Who are we and what do we do  

Services for Schools is part of Gateshead Council. We are based at the Civic Centre, Gateshead and provide the following services: 

  • Services for Schools purchasing platform 

This privacy notice provides specific information about how we process your personal data. It is an addition to the information contained in our Corporate Privacy notice.  

What type of information is collected about you  

We collect personal information to understand your needs and provide services. Information may include: 

  • name 
  • job title (organisation) 
  • contact email address 
  • telephone number 

How we collect information about you  

We collect information about you from various sources to ensure that we meet your needs, including: 

  • when you register for an account for a school service within Commercialisation and Improvement 
  • face-to-face contact 
  • by post 
  • telephone contact 
  • secure email 

Why we need your information  

Our purpose for collecting personal information is for entry into or performance of a contract with you. Collection may also be for preparation, at your request, before a contract. We collect information about you in order that we may:  

  • arrange, book and deliver training sessions 
  • deliver council services 
  • manage your account  
  • process service level agreements 

The lawful basis for our processing is:  

  • performance of a contract to which data subject is party 

Who your information can be shared with  

Our Corporate Privacy notice explains information sharing the Council carries out. This sharing fulfils statutory obligations, legal requirements and service delivery.  

If we wish to share your information with other council services or third parties for purposes outside of those listed above, we will ask your permission. 

How long we will keep your information  

We keep your information for as long as we need to provide services to you. We may also need to keep your information in accordance with legal or other obligations. Where we have no need to keep your data it will be securely destroyed. We keep a Record of Processing Activity (a requirement under the GDPR). This sets out the specific retention periods applicable in different circumstances. For more information please contact ServicesForSchools@Gateshead.Gov.UK 

Where your information is held  

We hold personal information in secure electronic systems on Gateshead council servers.  

How you can update your information  

Our delivery of efficient services depends on the accuracy of your information. 

Please inform us of any changes to the following: 

  • email address 
  • personal circumstances 
  • postal address 
  • any of the other information we hold 

Please contact: ServicesForSchools@Gateshead.Gov.UK 

Your information rights  

Please see the relevant section of our Corporate privacy notice.  

Marketing and e-newsletters  

Please see our email marketing privacy notice.  

Business intelligence, profiling and automated-decision making  

Please see the relevant section of our Corporate privacy notice.  

Protecting your information  

Please see the relevant section of our Corporate privacy notice.   

Data Protection Officer  

Data Protection Officer  

Civic Centre  

Regent Street  

Gateshead  

NE8 1HH  

DPOcouncil@gateshead.gov.uk  

0191 433 3000  

Information Commissioner's Office  

The Information Commissioner is the UK's independent body for upholding information rights. Visit their website to find out more about your rights under Data Protection law, and what to expect from us. 

For privacy practices or data protection rights concerns, contact the Information Commissioner's Office:  

Information Commissioner's Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire SK9 5AF  

0303 123 1113 or 01625 545 745  

casework@ico.org.uk