we will clearly explain and communicate the parking rules
where possible, we will photograph parking contraventions to support the issue of a penalty charge notice
we will record non-authorised vehicles travelling in a bus lane to support the issue of a penalty charge notice
we will continuously monitor traffic signs and road markings to assist motorists with parking throughout the borough
we will review our parking operation regularly to see how we can improve
Firm
we will take consistent enforcement action to deter inconsiderate parking
we will pursue people who try and evade penalty charges to recover debt owed to the Council
we will work with the police to prevent crime and anti-social behaviour and to protect our CEO's from abuse and violence
Best possible service
whilst the Council legally has 56 days to respond to formal Representations against a PCN, the Council aims to respond to motorists as quickly as possible whilst properly investigating the case
we will take every opportunity to develop online services to improve the customer experience
we will be open and honest and conduct our business with integrity
