What to do if you can't pay your Council Tax

If you are on a low income you may be entitled to Council Tax Support. Find out more and apply.

If you are having problems paying your Council Tax, contact us straight away so we can help you.  

We can help by:

• allowing you time to pay what you owe
• discussing what you can afford to pay
• making sure you are getting any reductions you may be due
• choosing a way to pay that is best for you
• choosing a payment date that is best for you
• putting you in touch with free and experienced debt advisors if you need more help

Find out about the steps we take to recover unpaid Council Tax.

Free advice

Our Debt Advice Team offers free, impartial and confidential advice. The team will help you work through any debt issues and check you are getting the right benefits. They will also talk to creditors on your behalf.

Citizens Advice Gateshead (opens new window) offers free advice about welfare benefits, debt, housing, civil rights, immigration, consumer affairs and other issues.