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Digital services work programme

COVID-19 pandemic

  • Community Hubs online support and case management system

    • Request for help form 

    • Apply to help 

  • Business directory  

    • Local suppliers delivering food  

    • Voluntary organisations providing support  

  • PPE urgent request form  

  • Business grants application process (covering 5 separate grants for local and national restrictions throughout the pandemic)  

  • Discretionary business grants payment  

  • Self-Isolation payments (SIP)  

  • Discretionary self-isolation payments (DSIP)  

  • Supporting the closing/ reopening of services online  

  • Gateshead COVID-19 Local Outbreak Control Plan  

  • Supporting analysis for local contact tracing  

  • Schools COVID-19 reporting facility 

  • Schools COVID-19 support request  

  • Libraries ring and read online process

  • Pavement licensing application process

  • Christmas support grant for pubs application process  

  • Taxi driver restrictions grant application process