Confirmation page
Use this pattern to let users know they've completed a transaction.
Include a link to feedback [insert link] to allow users to tell you what they think of your transaction.
When to use this pattern
You should use a confirmation page at the end of a transaction.
How it works
Confirmation pages reassure users that they have completed a transaction and helps them understand what to expect next.
The confirmation page must include:
- a reference number, if there is one
- details of what happens next and when
- contact details for the service
- links to information or services that users are likely to need next
- a link to the feedback page [insert link]
- a way for users to save a record of the transaction, for example, as a PDF