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Our commissioning approach for adults, children and families in Gateshead - commissioning priorities 2024-2025

13. Technology enabled care and communities

When used effectively, technology, through both universal devices and specialist equipment and software, can enable people to stay healthy and independent for longer and prevent or delay need for formal care. Gateshead Council has made effective use of some technologies, mostly delivered and monitored/ supported through its Care Call Service. Technology products and options are continually developing, and different approaches are evolving around the country. There are increasing opportunities to link technology enabled care with tele-health and upstream prevention in communities.

The council will commission a new technology enabled care strategy during 2024, in consultation with partner agencies and benefiting from the expertise of the national professional network. The strategy will guide future investment, product selection and planned outcomes for different cohorts, working in collaboration with health and provider partners.