Repairs and Maintenance Policy

What repairs you can ask for while you are waiting to buy your home

27.1. If you apply to buy your home, we still have a duty (as your landlord) to carry out maintenance repairs to your home. Tenancy agreement point 5.6 states if you apply to buy you home, we will continue to repair until you have bought your home, but we will not carry out any improvements such as kitchen or bathroom renewals. 

27.2. We will carry out repairs during this time as per our statutory duty.

27.3. We have an obligation to carry out an annual gas safety check or a bi-annual solid fuel safety check until the date that the house is confirmed as sold. Access must be granted until completion of the sale. Failure to grant access could result in delays or withdrawal of the right to buy application.

27.4. From the date of purchase, you will be responsible for costs of all repairs and maintenance, regardless of the condition of the property when you bought it.

27.5. Should you require any further guidance on repair responsibilities during your right to buy application then please speak directly with a Home Ownership Team.