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Supported housing

Our team of support workers can support you, or someone you to refer to the service, with a variety of issues. 

What we do

We offer support and guidance through our community home visits. Our team offers a wide range of support in areas such as:

  • setting up a new home - some examples - setting up utilities/setting up rent and Council Tax payments/support to add UC journal updates/finding out what's going on in the community/accessing employment, training and volunteering
  • resolving any issues that relate to a risk of losing a current home, thus preventing homelessness - some examples - liaising with Rent and Income Team/Council Tax/private landlords
  • making sure the correct benefits are being claimed and support with budgeting
  • support to access transport, encouragement to attend appointments with specialist services that can help with mental health, drug and alcohol and legal issues
  • finding out about training and getting back into work and referring to the correct services
  • registering with a doctor and other medical services
  • offering support to cook healthy meals on a budget
  • getting the right support for any children in the household, referring to appropriate services
  • supporting you to feel safe in your home and also when out and about
  • dealing with debts including rent arrears and loan shark debt
  • building confidence, support to become as independent as possible and to feel more in control of your life

Armed Forces Outreach Service

The service helps the armed forces community with issues they encounter in civilian life such as housing, finance, education and employment. This help extends to veterans, those due to leave the forces, serving reservists and family members of these groups.

For further information, contact the team on 07709 719194 or visit the Armed Forces Outreach Service website. (opens new window)

Contact us

Supported Housing Team
Civic Centre
Gateshead
NE8 1HH

0191 433 4629
housingsupportduty@gateshead.gov.uk

Make a supported housing referral