Water Safety Policy

13.1 We will report robust key performance indicator (KPI) measures for water safety that follow the requirements set out in the Tenant Satisfaction Measures (TSMs) which are reported to the Regulator on an annual basis.  We will report internally monthly to Senior Management Team and Cabinet.  The relevant TSM for water safety is defined as follows:

BS04 - Water Safety Checks: Proportion of homes for which all required legionella risk assessments have been carried out.

13.2 This measure ensures that all individual homes that may be at risk because of any non-compliance are identified.

13.3 We will also report the following:

Data - the total number of:

• Properties - split by category (domestic, communal, commercial and others).
• Properties on the Legionella Risk Assessment (LRA) programme.
• Properties not on the LRA programme.
• Properties with a valid and in date LRA.
• Properties without a valid and in date LRA.
• Properties due an LRA within the next 30 days; and
• Overdue follow-up works/actions arising from the programme.

Narrative - an explanation of the:

• Current position.
• Corrective action required.
• Anticipated impact of corrective action; and
• Progress with completion of follow-up works.

In addition:

• The number of RIDDOR notifications to the HSE with regards to water safety.

13.4 The full detail of our performance measures for water safety will be outlined in a KPI Definition Document which includes the relevant data sources used for each calculation, the calculation methodology, any exclusions, and the accountable roles for producing and managing the KPIs.