Lift Safety Policy

9.1 We will maintain a core asset register of all properties we own or manage, setting out which properties have lifts which require a thorough examination. We will also set out which properties have lifts which require ongoing servicing and maintenance. This register will also hold data against each property asset of the type, age, and condition of lifting equipment in place.

9.2 We will operate a robust process to manage all changes to stock, including property acquisitions and disposals, to ensure that properties are not omitted from lift safety programmes and the programme remains up to date.

9.3 We will hold records of the following against all properties on each programme:

• Thorough examination dates and reports
• Servicing and maintenance dates and reports
• Any examination schemes in place
• Evidence of completed remedial works; and
• Entrapment incidents

9.4 All records and data as outlined above will be stored in the GP2/NEC/C365 systems.

9.5 Where we install any stairlifts or other lifts to domestic properties or give approval for, or become aware of any installation of such lifts, we will add them to the thorough examination and servicing programmes.

9.6 Where lifts are installed by the Home Improvement Agency, and it has come with an extended warranty and maintenance cover, we will request copies of certification and servicing documents for our records.

9.7 We will keep all records for at least five years or for the duration that we own and manage the property/in line with our document retention policy and have robust processes and controls in place to maintain appropriate levels of security for all lift safety related data and records.