Damp, Mould and Condensation Policy

2.1 This policy applies to all Gateshead Council social housing tenants, employees, including contractors and consultants delivering services on our behalf.

2.2 The scope of this policy covers how Gateshead Council and Council tenants can jointly control, manage, and eradicate damp, mould, and condensation. This includes:

• identifying the types of damp: rising, penetrating and condensation damp, including internal leaks
• identifying Gateshead Council's responsibilities for dealing with damp, mould, and condensation
• identifying the tenants' responsibilities for dealing with damp, mould and condensation
• offering guidance, advice, and assistance throughout the process to all tenants living in a council property