Damp, Mould and Condensation Policy

18.1 This policy should be read and delivered in conjunction with the following policies and procedures:

• Repairs and Maintenance Policy - the services provided within this policy will be delivered in line with the commitments set out in the approved Repairs and Maintenance Policy.
• Damp and Mould Procedure - this contains the detailed operational processes for dealing with damp or mould identified within properties. The procedures will be amended periodically to reflect best practice and service improvements.
• Introduction - complaints relating to damp and mould will be monitored identify themes, trends, and opportunities for learning.
• Vulnerable Persons Policy - sets out the approach we will take to identify, assess, and record information regarding Council tenants, leaseholders, and others accessing our services who may have vulnerabilities. This in order to provide services which may be adjusted to consider such needs, where practicable.