Damp, Mould and Condensation Policy

19.1 We will ensure there is an annual programme of third-party quality assurance audits of our approach to damp, mould and condensation.  

19.2 The purpose of the quality assurance audit is to ensure:

• compliance with relevant regulatory and legislative requirements
• procedures remain effective and have appropriate control measures in place to deliver an effective repairs and maintenance service
• employees and contractors adhere to policies and procedures

19.3 The audit will include reviewing the effectiveness of preventative and reactive works, particularly in properties identified as higher risk.

19.4 The quality assurance audit will be undertaken at least once every two years.