Annual Parking Report 2023 to 2024
Parking charter
| Fair | We will clearly explain and communicate the parking rules. Where possible, we will photograph parking contraventions to support the issue of a penalty charge notice. We will record non-authorised vehicles travelling in a bus lane to support the issue of a penalty charge notice. We will continuously monitor traffic signs and road markings to assist motorists with parking throughout the borough. We will review our parking operation regularly to see how we can improve. |
| Firm | We will take consistent enforcement action to deter inconsiderate parking. We will pursue people who try and evade penalty charges to recover debt owed to the Council. We will work with the police to prevent crime and anti-social behaviour and to protect our CEO's from abuse and violence. |
| Best possible service | Whilst the Council legally has 56 days to respond to formal Representations against a PCN, the Council aims to respond to motorists as quickly as possible whilst properly investigating the case. We will take every opportunity to develop online services to improve the customer experience. We will be open and honest and conduct our business with integrity. |