Level 2 Facilities Operative

Requirements 

• Level 1 Maths and English, with Level 2 attempted
• a minimum of 30 hours working week, working within facilities environment
• 12 months on programme and 3-month window for End Point Assessment - must be employed for 15 months
• 'off the job' training must be provided, a minimum of 6 hours a week (285 for a 12-month apprenticeship)
• support from an employment mentor with monthly reviews every 4 weeks

What you'll do at work

• comply with health and safety and other legislation and organisational policies and procedures
• address related risks, hazards and threats to people, property and premises
• provide customer service to internal and external customers to ensure the effective delivery of a range of facilities services
• support good sustainable practice
• deliver front-of-house services
• maintain hard and soft facility management services
• gather information for continuous improvement purposes
• support the delivery of facility management projects

Assessment methods 

• workplace and remote tutor meetings 
• independent research and written answers
• reflective accounts
• professional discussion
• observations in the workplace
• witness testimonies completed by mentor and service users

End point assessment 

End point assessment will take place in the final 3 months, dependant on learner progress. The assessment will consist of: 

• professional discussion underpinned by portfolio of evidence
• knowledge test
• observation