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No Access Policy (Repairs and Maintenance) for Council Housing

Starts: 18 March 2025

Ends: 7 April 2025

Description

As a landlord the Council must be able to access properties we own and manage when repairs and maintenance are necessary. In line with tenancy and lease agreements, tenants and leaseholders are required to give access to the Council so that we can carry out our functions as a landlord.

This draft policy outlines our approach to gaining access to tenants' homes to carry out the necessary landlord services to ensure that properties we own and manage are safe, healthy and free from hazards. This includes the completion of reactive repairs, cyclical and planned maintenance, medical adaptations, void repairs and servicing of heating and electrical systems.

We welcome your views on the draft policy.

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Documents

Draft No Access Policy (Repairs and Maintenance) (PDF, 251 KB)(opens new window)

Contact

Diane McNeill
0191 433 7832
dianemcneill@gateshead.gov.uk