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Kinship care policy

Contact, appeals and complaints

Questions relating to this guidance or the filling out of the Assessment forms, should be directed to the social work team or a duty worker in the Kinship Care Team.

Carers will be formally notified of the outcome of all assessments and will have a period of 28 days to consider Kinship Finance and Support Panel decisions and make any appropriate representations to the Council should they wish to appeal. Appeals will be adjudicated independently of the Kinship Finance and Support Panel process and should be made in writing. All appeals will be considered within 28 days of receipt and families formally notified of outcomes.

Any complaints can be directed to: Alison Routledge, Social Care Complaints Manager.