Digital Support

Get the most out of your time online. You can use our library PCs and access our free Wi-Fi in all our library buildings. Learn valuable skills in the library to increase your digital knowledge and build confidence in areas such as using email, online safety information and getting the most out of your online job search. Ask at your local library to find out what we have on offer.

Sessions run for PCs and smart devices.

Computer Skills for Beginners

Friendly, informal sessions for everyone from beginners to the experienced, to help you get the most out of your online time.  Session topics can include:

• getting the most out of email
• managing documents and attachments
• online safety information
• shopping online securely
• using comparison websites
• job search support
• making the most of your tablet or smart device
• how you can make your device more accessible for you

Get Online with Learn My Way  

Informal short course to support you to begin your learning journey through Learn My Way. https://www.learnmyway.com/   

Learn My way is a free website which helps people with low or no digital skills to gain confidence and learn how to use the internet and digital technologies. Topics include: 

• Safety and security online 
• Online entertainment  
• Getting started using the internet 
• How to use a computer, mouse and keyboard
• How to use a touch screen device 

We can help you to register your own account and get started using the website to begin your learning journey. 
 

Other Digital Learning

Mindfulness sessions

Practical sessions using iPads to demonstrate a selection of apps that can help with relaxation and mindfulness techniques. Suitable for everyone, no previous experience of iPads is necessary. 

The apps should be used as complementary to, not as a replacement for, professional help.
 

Vinted for Beginners

Find out how to make money from your unloved items or source pre-loved treasures.

Introduction to Find My Past and the 1921 Census Course

Discover more about this fascinating newly released resource. Find out where your ancestors lived, where they were born what they did for a living. This course must be delivered in a Gateshead Council Library. 

If your community group is interested in any of the above sessions get in touch and we can discuss how we may tailor a session just for you. 
 

National Data Bank

We are registered with the UK National Databank to distribute SIM cards (subject to availability). Please note, to be eligible for free mobile data through this service, you or someone you're supporting must be: 

• 18+ years old AND from a low-income household 
• AND/OR has no access or insufficient access to the internet at home 
• AND/OR has no or insufficient access to the internet when away from the home 
• AND/OR cannot afford their existing monthly contract or top up 

If you or a loved one would benefit from this support, you can contact us, or find your local Data Bank here https://www.goodthingsfoundation.org/our-network-services-map/england/